Legal
Privacy Policy
How PasNinjaShop collects, uses, shares, protects, and deletes personal data, including information received through Facebook Login.
Who we are
PasNinjaShop is an online marketplace for digital game top-ups, gift cards, and related digital products. This Privacy Policy explains how we collect, use, store, and protect personal information when you use pasninjashop.com, create an account, place an order, contact support, or sign in with Facebook Login.
If you have questions about this policy or your personal data, contact us at support@pasninjashop.com.
Information we collect
Account information, such as your name, username, email address, phone number, country, currency preference, avatar, and login provider.
Facebook Login information, if you choose to sign in with Facebook, such as the profile information you authorize Meta to share with us. This may include your name, email address, profile picture, and app-scoped Facebook user ID.
Order and delivery information, such as products purchased, order status, delivery email, game ID, server ID, player name, payment references, and customer support messages.
Technical and security information, such as IP address, browser type, device information, cookies, session data, fraud-prevention signals, and logs needed to keep the service secure.
How we use your information
We use personal information to create and secure your account, authenticate sign-ins, process orders, deliver digital products, provide customer support, prevent fraud and abuse, comply with legal obligations, improve the service, and communicate with you about your account or purchases.
We do not sell your personal information. We do not use Facebook Login data to post to Facebook or to access your Facebook account beyond the permissions you approve.
Facebook Login and Meta platform data
When you use Facebook Login, Meta may share the information you approve with PasNinjaShop so we can sign you in and create or update your PasNinjaShop profile.
We use Facebook Login data only for authentication, account identification, profile setup, account security, and customer support. You can request deletion of Facebook Login data and other PasNinjaShop account data at /delete-data.
Sharing with service providers
We share information only when needed to operate PasNinjaShop. This may include hosting, database, authentication, payment processing, email delivery, analytics, fraud prevention, customer support, and product fulfillment providers.
We may also disclose information if required by law, to protect our rights, to prevent fraud, or to respond to valid legal requests.
Cookies and similar technologies
We use cookies and similar technologies to keep you signed in, remember preferences, protect accounts, operate checkout, measure site performance, and improve the shopping experience.
You can control cookies through your browser settings. Some essential features, such as login and checkout, may not work correctly if required cookies are disabled.
Retention
We keep personal information only for as long as needed for the purposes described in this policy, including account operation, order fulfillment, customer support, fraud prevention, accounting, tax, legal, and security requirements.
When you request account or Facebook Login data deletion, we delete or anonymize personal account data where possible. Some order, payment, fraud-prevention, and legal records may be retained when required by law or legitimate business obligations.
Security
We use reasonable technical and organizational safeguards to protect personal information, including access controls, secure authentication, encrypted connections, and operational monitoring.
No online service is completely risk-free. If you believe your account or personal information has been compromised, contact support@pasninjashop.com immediately.
Your choices and rights
You may request access, correction, deletion, restriction, or portability of your personal information, subject to applicable law and identity verification.
You may also disconnect Facebook Login from your Facebook account settings and request deletion of data we received through Facebook Login by following the instructions at /delete-data.
Contact
For privacy questions, data access requests, correction requests, or deletion requests, email support@pasninjashop.com. Please include enough information for us to identify your PasNinjaShop account, but do not send passwords or payment card details.