Data Deletion Instructions

This page explains how to request deletion of personal data held by PasNinjaShop, including data received through Meta products such as Facebook Login.

Deleting data from PasNinjaShop does not delete your Facebook, Instagram, or Meta account. To delete a Meta account or Meta activity, use the tools provided by Meta.

If you can sign in to PasNinjaShop, open your account settings and use the account deletion option. This disables account access and starts deletion or anonymization of personal account data.

If you cannot sign in, email support@pasninjashop.com with the subject line "Data deletion request". Include the email address or username connected to your PasNinjaShop account. If you used Facebook Login, include the Facebook email address connected to the account if you know it.

For security, we may ask you to verify ownership of the account before processing the request. Do not send passwords, payment card details, or private authentication codes.

You can also remove PasNinjaShop from your Facebook account by opening Facebook settings, going to Apps and Websites, selecting PasNinjaShop, and choosing Remove.

After removing the app, you may request deletion of the data PasNinjaShop received from Facebook by using Facebook's deletion request option, if shown, or by emailing support@pasninjashop.com.

After a verified deletion request, we delete or anonymize personal profile data such as name, username, phone number, avatar, active login access, saved session data, and Facebook Login identifiers where possible.

If we store data received from Facebook Login, such as your app-scoped Facebook user ID, Facebook profile name, Facebook email address, or Facebook profile picture, we delete or anonymize that Meta platform data as part of the request.

Some records may need to be retained for legal, tax, accounting, chargeback, fraud-prevention, dispute, or security purposes. This can include order records, payment references, invoices, delivery records, support history, and security logs.

When we retain required records, we limit them to the required purpose and do not keep them available for normal account login or marketing use.

We aim to acknowledge deletion requests as soon as reasonably possible and complete deletion or anonymization within 30 days where possible.

For Meta platform data received through Facebook Login, we process deletion requests within the period required by Meta Platform Terms and applicable law, unless we are legally required to retain specific records.

To ask about the status of a deletion request, email support@pasninjashop.com using the same email address used for the original request.

If we cannot locate an account matching the information you provide, we will let you know and may ask for additional account-identifying information.

For all data deletion, privacy, or Facebook Login data questions, contact support@pasninjashop.com.